This past weekend (September 26th), Copy Craft held a two man scramble golf tournament. The weather was beautiful and fun was had by all who played. Eight teams battled it out and in the end, two teams were tied for first. The winner was decided with a coin toss.

Congratulations to:

1st Place Team – Rusty Stockton & Steve Sessums
2nd Place Team – Arnold Gomez & Andy Russell
3rd Place Team – Don Denny & Jason Wright
Longest Drive – Brad Phinney
Closest To The Pin – Rollie Sheppard
Longest Putt – Rusty Stockton

Special thanks to Jeff Smith and Andy Russell for planning and organizing such a fantastic tournament.

Below are photos from the tournament.

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What do you like about your current commercial printer? What would you change?

I recently had a discussion with an individual who had recently become dissatisfied and frustrated (due to a decrease in service quality) with his commercial printing company — this individual had been a loyal customer of another large and well known printing company for years. He was quick to point out that price and product quality were always top-notch, but those two things only carried so much weight. Wanting to give them the benefit of the doubt and in an effort to maintain a good relationship he took his issues to the owner of the company.

After discussing the issues he was having, his frustrations and expressing concerns, he claims there has been no improvement in performance. The lack of responsiveness to resolving his issues has led him to begin looking for another printer which lead him to Copy Craft. After finding us on Twitter then reading our blog, he was amazed at the amount of open communication we had with client & non-client alike.

After our conversation, I began to think that this individuals story can’t be a unique one — there must be many whom have had issues arise and have tried to solve them without any success.

At Copy Craft we always want to know from our clients; the who, what, when, why and hows when something goes right or wrong. By listening we are able to expand on the positives and work to eliminate the negatives. While we attempt to learn from our current client base, after my conversation with the individual, I realize there is a great deal to be learned by those out there who aren’t yet our clients and even those whom are perfectly happy with their current printer.

This leads to the open questions…

1. What does your current commercial printer do well and what could they do better?
2. What is one thing you would change about your current commercial printer?
3. What would make you switch to a different commercial printer?

We want to know! We want to learn so that we can better service our clients and possibly earn your business down the road. Please click on comment (below) and leave your answers. Feel free to share this with others!

Now for the rules of commenting for this particular article.

• Please don’t use the name(s), links or identifiable information about your current printer.
• Be specific. Don’t just say, “their service is bad” or “their quality is good.” What is it good or bad?
• Please don’t use this opportunity to bash or defame a company because of a bad experience in the past. The answers to this question should be in relation to your CURRENT printer, and the answers are meant to be a way for all who read to learn.
• Be honest!

We appreciate you taking a moment to leave your comments.

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September 2009 Word Scramble Winner

Congrats to Bruce Truitt with Mortgage Pro USA on winning the September 2009 Word Scramble Contest.

Thanks you to all who entered! If you didn’t win be sure to check your email next month for another contest and opportunity to win.

Bobby Lee returns to Copy Craft as Art Director

Copy Craft Printers is pleased to announce the hiring and return of Bobby Lee as Art Director. He served in the same capacity in the late 90’s prior to starting up his own business. Mr. Lee will be responsible for coordinating daily pre-flight workflow, diagnosing and trouble-shooting problem files and other prepress issues. In addition, he brings an accomplished set of design and publishing skills.

Mr. Lee is a veteran in the graphics arts industry. He began his career in 1977 as a copywriter and art assistant in Dallas, Texas. As the owner of Bobby Lee Graphics in Beverly Hills, CA, he was a pioneer in desktop publishing in the 80’s. Mr. Lee was featured as one of four designers in Aldus (acquired by Adobe Systems in 1994) video to promote Pagemaker and he also served as a judge in the first annual Desktop Publishing competition at Mac Expo.

Mr. Lee is a fantastic addition to our already stellar graphic design department. Please join us in welcoming Bobby Lee back to Copy Craft, we know he will do a fantastic job!

Bobby Lee can be reached by email at bobby@copycraft.com.

We distributed two press releases about Bobby Lee returning to Copy Craft. The press releases can be found at: PRUnderground and PRLog.

As a way to say thanks to all those who read our blog and share it with others we are running a special through the month of September. 1000 full color business cards for $19.00. Use the promo code in the coupon below to take advantage of this special price.

Blog & Social Media Special - 1000 full color business cards for $19.00.

Feel free to share this directly with friends, family, co-workers or anyone who might need a great deal on high quality business cards. You can also share it with others on different social networks by clicking the “share this” button below.